Compliance and Training

Compliance & Training

Establishing and maintaining reputations

A good reputation is important for all parties and at ROCK we’ll help to ensure you, your people and your processes are compliant with all legislative and regulatory bodies. High standards of compliance, business integrity and fair dealing benefit not only our reputation but also our clients, partners and employees.


ROCK offers a fully managed Appointed Representative programme for our partners who prefer not to manage regulation themselves, which includes:

  • An efficient, simple set up process
  • An online training suite to ensure staff are competent to offer travel insurance
  • A guidance manual which is kept up to date with regulatory changes
  • A monitoring programme to maintain compliance
  • An annual support visit to all our retail clients
  • A helpline to our dedicated team for support