Who
regulates Rock Insurance Services Limited?
Rock Insurance Services Limited is authorised
and regulated by the Financial Services
Authority (FSA), authorised number 300317.
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Whose products
do we offer?
We only offer insurance from a range of
insurers including AIG (Europe) Limited,
Elvia Assistance (UK) Limited, Professional
Travel Insurance, Travel Insurance Facilities
Plc, AXA Insurance (UK) Plc and International
Passenger Protection Limited.
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What services
will we provide you with?
You will not receive advice or a recommendation
from us. We may ask some questions to narrow
down the selection of products that we will
provide details on. You will then need to
make your own choice about how to proceed.
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Will you
have to pay a fee for our services?
You will not have to pay a fee for our services,
you will receive a quotation which will
tell you about any other fees relating to
any particular insurance policy.
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Who owns
Rock Insurance?
Rock Insurance is an independently owned
Limited Company whose registered company
number is 04255878. Our registered address
is AML Maybrook House, 97 Godstone Road,
Caterham, Surrey CR3 6RE.
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Are we
covered by the Financial Services Compensation
Scheme (FSCS)?
We are covered by the FSCS. You may be entitled
to compensation from the scheme if we cannot
meet our financial obligations. This depends
on the type of business and the circumstances
of the claim. Your claim is covered for
100% of the first £2,000 and 90% of
the remainder of the claim without any upper
limit.
Further information about compensation scheme
arrangements is available from the FSCS.
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What do you do if
you have a complaint?
In writing:
The Managing Director
Rock Insurance Services Limited
6 Magellan Terrace
Gatwick Road
Horsham
West Sussex
RH10 9 PJ
By telephone:
0870 160 2555
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