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Authorised and regulated by the Financial Services Authority
Who regulates Rock Insurance Services Limited?
Whose products do we offer?
What services will we provide you with?
Will you have to pay a fee for our services?
Who owns Rock Insurance?
Are we covered by the Financial Services Compensation Scheme (FSCS)?
What do you do if you have a complaint?

Who regulates Rock Insurance Services Limited?
Rock Insurance Services Limited is authorised and regulated by the Financial Services Authority (FSA), authorised number 300317.

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Whose products do we offer?
We only offer insurance from a range of insurers including AIG (Europe) Limited, Elvia Assistance (UK) Limited, Professional Travel Insurance, Travel Insurance Facilities Plc, AXA Insurance (UK) Plc and International Passenger Protection Limited.

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What services will we provide you with?
You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

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Will you have to pay a fee for our services?
You will not have to pay a fee for our services, you will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

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Who owns Rock Insurance?
Rock Insurance is an independently owned Limited Company whose registered company number is 04255878. Our registered address is AML Maybrook House, 97 Godstone Road, Caterham, Surrey CR3 6RE.

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Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our financial obligations. This depends on the type of business and the circumstances of the claim. Your claim is covered for 100% of the first £2,000 and 90% of the remainder of the claim without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS.

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What do you do if you have a complaint?

In writing:
The Managing Director
Rock Insurance Services Limited
6 Magellan Terrace
Gatwick Road
Horsham
West Sussex
RH10 9 PJ

By telephone:
0870 160 2555

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  Copyright 2005 Rock Insurance Terms & Conditions | Email us | 0870 160 2555  
Authorised and regulated by the Financial Services Authority